We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Apparently, they couldn't come to an agreement with ****. 2 lead acid batteries. **** has not acted in good faith, as the documentation will show. There's a reason why so many choose Thor Motor Coach. It is winterized and sitting in my driveway for the winter. We purchased a new 2019 *********************** **** Motor Coach in May 2019. Do you need a one-stop shop for all things RV-related? The A.C.E. This is an independent, unofficial site. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Not just one but every single seat in . This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. Thor Motorcoach Logo linking to Home Page. With all the family-friendly and pet-friendly features, you'll love traveling in . Begin with this one! Stock Number {stockNumber} {priceLabel} {msrp}. *All RV prices exclude tax, title, registration and fees, including documentary service fees. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH We have only Put 2400 miles on since we bought it. It's been non-stop. Any price listed excludes sales tax, registration tags, and delivery fees. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! CD Player. 2 tables that convert into beds. Immediately I had power to my Axxera. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Save. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. 2003 Thor Motor Coach jazz. Status: Answered. stands for - Class A, Class C Evolution. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. We have spent more than three years dealing with these issues. Thor Motor Coach - drivers (chassis) radio on house batteries Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. 1 of 26. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Ill keep taking all suggestions and look a while longer. Please contact dealership to verify unit information and availability. Plus tax, title and license. We have sent the invoice for labor charges to ****. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Awning attempts to extend while driving. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. ****************** was thankful that someone from Thor Motor Coach reached out. Across from the bed there is even a place for an optional 32" LED TV. Doesn't look like I am getting power to the radio since battery replaced. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. **** did send the new flooring to CW. Who never came back to do the work. She is also equipped with . The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Please note - there could be multiple recalls for a specific model RV. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA Built-In Skylight. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! My front radio has two fuses. They are the same issues we continue to try to get resolved. Like most: We went on our first trip this past weekend. The issues were filed with **** when the coach was new. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Need advise, had a shop replace house battery and repair inverter. Save your favorite RVs as you browse. Brand: Thor Motor Coach. No. Standard and optional features listed on units may or may not reflect the actual in-stock unit. We need this rv fixed asap. They have it completely gutted to repair it. Your luxury Mercedes Sprinter motorhomes. This is truly a manufacturer defect. Complaints for Thor Motor Coach - Better Business Bureau "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. Have driven unit less then 250 miles since purchase. I guess that is the million-dollar question. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Couch framing falling apart from 1in screws being used. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. I do not know WHY he has not had access to this correspondence. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. How can these issues that were reported to Thor when our coach was new, now be null and void? ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. This dealer in **** miles away so thats not happening. can discuss the resolution. We have spent countless dollars and hours as well as travel time in dealing with this. Inventory shown may be only a partial listing of the entire inventory. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. It is the original claim. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). From researching this seems to be a problem with a lot of Thor coaches from that year. And one, Don't Miss Paradise Oaks RV Resort In Florida. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. The radio may well be powered by the house batteries. 2022 Thor Hurricane 35M. Description. Thor is saying to just patch it. The issue is not closed nor has resolution been found. AMAZON LINK:. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. MSRP Price: $157,576. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Front radio not working - Thor Forums $97,999. There's a fuse on the back of the radio. We have acted in good faith throughout this entire ordeal. We are so very happy with the coach we purchased! A representative has been notified and will be with you shortly. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Did you recently have your batteries drain on you? . Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . ****** informed me that Id have to get an estimate for each of the defect items. Your Thor rep will be reaching out to you to gather more information on the concern. 40,000 miles. I admit, we were naive in thinking that the labor charges could be so little for such a job. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. Diesel and gas-powered chassis options. Read More: https://thormotorcoach.com/legal/ The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). We have a 2017 Thor motor home with a radio installed backup camera. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Manufacturer-provided pictures, specifications and features may be used as needed. 15,0000miles Specs: Ford E350 . After getting back both radios not working. 1. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen.
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