(told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. They promise you everything and deliver NOTHING! Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! . jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. the May 17 charge, in an email dated Sat. We did not buy the all-inclusive. We sent in the documents and waited for closure. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. They are Unethical, dishonest and should be put out of business. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. i personally would beg to differ. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Very unusual procedure. 4. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. I was specifically told I was not buying a timeshare. If youre hesitant about an investment opportunity, do some research before making a decision. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. Something else to remember is that anything that sounds unrealistic most likely is. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. The whole thing is a rip off as far as I can tell and very stressful for anyone. Kukulcan Km. 1. That night I googled them and saw a lot of bad reviews about them . http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. They said this was a standard business practice in Mexico. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. The Sunset Group is a scam with the lowest ethical standards. Kings Creek Plantation Timeshare Cancellation? Sunset World Resorts & Vacation Experiences - Scam and fraud! After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. How to Cancel Hyatt Residence Club Timeshare? You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. I kept going back and forth with them. We are tying to cancel our membership too but they said that it is not valid. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Youre not the only one wanting to ditch their Sunset Group timeshare. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? Cancun, Quintana ROO Mexico C.P. After coming home and investigating some more, I feel lucky to have gotten away from them alive. There is equity in the "purchase". #5. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! All information on this website should be used as educational material. YOUR PERSONAL INFORMATION IS SECURE. I keep calling but to no avail. The Judge overseeing this case is EDWARD NICHOLAS. Never spoke to them before. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. FRAUD (charge #1) - Pg. May 22, 2010 @ 12:56 PM). In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. sunsetgrouplies@hotmail.com. They accepted this and said they would process the paper work and credit our accounts. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. sunset group / fraud and dishonest. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Of course they continue to respond with the "we are not interested at this time" for the past 2 years. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Some of the lies: How To Get Out of a Hilton Grand Vacations Timeshare? Search. Sunset Lounge lawsuit heads to court while venue continues to sit empty. I feel Sorry for those who have suffered from this kind of scam. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. If someone wants to make a discussion forum and share information, contact me I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. . Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Please contact me at zillayh@gmail.com. Same liesA class action is not possible, you would have to sue them in Mexico. Same here would love to know how to resolve. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. But opting out of some of these cookies may have an effect on your browsing experience. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. A scam is an unlawful plan intended to swindle you out of your cash. Something is really off. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Can You Get Rid of a Sunset Group Timeshare? I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. ComplaintsBoard.com is a leading complaint resolution website on the Internet. These companies specialize in helping people just like you get out of their timeshare contracts. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Update: Did get my money back from the credit card company, was sent to a collection agency. We are Americas #1 Timeshare Exit Resource. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Sue me [censored]es! has a reference to a class action law suit filed in 2017 The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. That proved to me they were lying about the value of the "product". There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Average Cost to Get Out of Your Timeshare? These are more complaints about this resort: They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. Welcome to Sunset Properties Group! Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Its very important to google the company and read reviews about them especially if you put out big money . Don't let them get away with it! Let the truth be known! An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. This will surely increase the credibility of your complaint. How To Get Out of a Diamond Resorts Timeshare? We couldn't get reservations 9 months in advance. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. We couldn't use the 2 weeks concurrently (travel w/family). This scammers has to stop. This comment was posted by a verified customer. It was very overwhelming and confusing. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. Hi! They refuse. We finally were contacted by a person named Rosalia Silva Campos. Im Michelle. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. I promised nothing. We told them that we were there to relax and did not want any meeting. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). We do alot of cruising and thought-Wow this is really a great deal. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. These specialized businesses are designed to help get you out of your contract, usually for a fee. I wanted to cancel but my wife wanted the SUV for the week. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Sunset Solutions Group Response Apr 23, 2020. We were sucked in by their promise to get us a balcony for an inside cabin rate. Customer service contacts and company information. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Search. How to Get Rid of a Timeshare with a Mortgage Balance? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Please help! The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . "You get a detailed email after paying for the package, there will be a link where you can make your payment". Or you can fill out or form on the right side of the page. There are so many complaints, is a class action lawsuit possible? The combined costs was equal to or greater than what was being offer. This took several months to correct. I almost got scammed myself. These cookies do not store any personal information. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. this triggered my PTSD. I was scammed in May 2018. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. We were being scammed and taken advantage of financially. 1. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Please read and let me know what you think. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. Her "closer" finally agreed to text me the details. Hi goaliemike, we are here in cancun, we were scammed. There are options for getting out. Has anyone been affected by them via a lawsuit or credit ding? Submit a complaint and get your issue resolved. Hello. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Search Close. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. How to Get out of the Ritz Carlton Timeshare? Have not heard much and really do not want to deal with it, still burns me. I politely declined the offer. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. I wish I had done some research about them. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. It says right in the contract that you own nothing, it is a membership fee. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Didn't seem like a bad deal to us. Sunset Group is a family-owned timeshare developer. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. It has now been almost 5 months and I am losing faith they will ever pay me back. Weigh the pros and cons carefully before making a decision. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay.
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