Server location. Don't waste your time! 1 mile away. Copyright 1997-2023, Ripoff Report. ", He was the salesman. This rating includes all reviews, with more weight given to recent reviews. And the best part of all, documents in their CrowdSourced Library are FREE. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Consumers love to do business with someone that can admit mistakes and state how they made improvements. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Caution!! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I was very scared that they will frighten my daughter and neighbors. Please teach me how to make the bank stop frightening me. NEVER!!! Sadly, the first salesperson advised me that the vehicle was sold the next day. Safe. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Advertisers above have met our High End Used Car Sales. Employer est. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Sales: (703) 685-9312. This business is unclaimed. Dont click on those slick Ads! 72 Verified Reviews. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! THIS IS FRAUD! It looks like they advertise low prices to get you to come there and then show you their more expensive cars. The second bank is ALLY. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Corporate Advocacy Program: How to repair your business reputation. They said that everything was already discussed and I should just sign what was discussed. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Owners who claim this profile can update information, boost SEO, and more. Was clean and in great condition. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. BEAUTIFUL CAR WITH LOW MILES! BBB is here to help. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! It was approved. I Talked with a sales person who handed me the set of keys and walked away. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. 3.7. (703) 214-3598. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Finally, one place to get all the court documents we need. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. It's been a month I still can't get my tag. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Merlex - the masters of bait and switch. Experience the car via video chat and ask the dealer any questions you may have. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. I had told them that I was interested in one car and my daughter was interested in another. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. They told us the car moved to another dealership. They outsource all of their work to Philippines who do not know the basics of the English language. Grow your business. Used Cars for Sale. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Initially I showed him a car that Id settle for but wasnt in love with. No problem I was told. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Some of the employees are rude and not helpful. I was told the truck "was in the shop" to get a sun roof motor replaced. Making you a happy customer is not their goal!! Research, browse, save, and share from 21 IS 250 models in Centreville, VA. I called about the same car on three different days over the course of three weeks. Very unorganized and fake professional. I guess I was supposed to do HIS job for him. Or at least Bill of Sale. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. They have the best inventory of lux cars. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. Check reviews anywhere about this place! Dont sign the sold as is be careful! We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Communicates outside of dealer hours!! They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Blessing in disguise Come Jan2022 job reopened so I started to use car frequently. Gave me numbers on the phone. BBB reports on known marketplace practices. I get to the dealership and the truck was not in the lot. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Those sold cars are still being advertised. Confirmed my appointment a bit before noon. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They assured me that they would rectify any issues and disappear when time to do so! Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Compare pay for popular roles and read about the team's work-life balance. There is no any information about this second line of financing. Bought a range rover. The car I made an appointment to see and drove 90 minutes for was not on the lot. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Job closed due to COVID so I hardly drove car after that fixed! Website. July 21,2020 check engine light came on. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. We're all concerned about COVID-19. Fast service. United States. All rights reserved. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. and why? Terrible experience with them. This was the most stressful experience I've ever had buying a car. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. I was scared that they will break my doors, windows and home stuff. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Start the purchase online and the dealer will deliver the car and the paperwork to you. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! He said, he cant. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. I left with a Mercedes certified vehicle that has all of the bells & whistles. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. who took it far and beyond to make sure I left satisfied. Appfolio Charged $538 to charge card and I never heard of them!!! Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Search consumer complaints, reviews and information about merlex-auto-group. Buy at your own risk!! THAT NIGHT, lights appeared in the dashboard. (703) 214-3598. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Can be upwards of $3000.00 On top of vehicle cost. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Will never give them my money. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Even called me several days later to say car was there, but you told me wasnt before. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. He spent 75% of the time i was there with me. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Established in 2014. pay could be better. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Consumers want to see how a business took care of business. I submitted an application to police. 7. He was very knowledgeable, thorough, kind, and most importantly very honest. I said I want to return car. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. This is the best way to manage and repair your business reputation. Jason and Walter treated me with kindness and respect. 2 months ago. 235 Reviews. Be kind to yourself and spend your hard earned money elsewhere. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Save. 1105 N Glebe Rd, Arlington, Virginia 22201. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. How those businesses take care of those complaints is what separates good businesses from the rest. "Mike" told me that they no longer wanted to do business with me. And of course, they tried to up sale me another auto on the lot. How those businesses take care of those complaints is what separates good businesses from the rest. Court documents are not available for this case. Completely Shady, especially Ray the owner. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. REBUTTAL BOX You name it they have it. I visited dealership MerlexAutoGroup. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! We purchased a car from MERLEX 2 Weeks ago! Bait and switch tactics, not one car pictured I was interested in was available. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? 1105 N Glebe Rd, Arlington, Virginia 22201. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. strict standards for business conduct. Good. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Very informative. they are not trustworthy! Well guide you through the process. He then asked us to drop off the car at his personal mechanic for him to diagnose. That's the way you make sales and retain satisfied customers!!!!! There was a problem with your loan.". 5. N/A. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. 1105 N GLEBE RD, ARLINGTON, VA 22201. From this document I defined the total selling price for the car. 192 were here. I purchased a car from here 2 DAYS ago! Find more than 112,707 complaints| Ripoff Report On March 16, 2018, Friday, I visited Pentagon Credit Union. Dear Mr. Bill, Error in sending request, please try again. Who's crazy enough to start this website? It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Copyright 1997-2023 Ripoff Report. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! For important participation details and mileage limitations, please ask your dealer. "Walii"!!!! Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Consumers eligible for the Litigation Class are those . https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. 3.7. Its HIS car, not mine. Advertisers above have met our Very responsive!! They definitely give you the star treatment here! See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. i texted him to see what was the hold up he told me to "contact Walter". Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Absolutely incredible!!! Etta cost are not listed in ads or on their website. 1. if you can, stay away from these frauds! Beat local competitors. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Search job openings at Unique Auto Import. Monday. co workers were fun and easy to get along with. For more specific results for "merlex-auto-group". 2. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. that night, after bringing the car home, lights appeared on the dash! Want to share your experience with this dealership? Hiding negative complaints is only a Band-Aid. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! BBB Business Profiles generally cover a three-year reporting period. flexible hours. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. we have that vehicle on the lot and come and talk to Jessie. Child safety. In the original write up they said that the car ran perfectly. 4. You will be sorry. Off course Nothing! Than hung up on me. If you do not agree with these terms, then do not use our website and/or services. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. If I could give this business zero starts, I would. Find out what works well at Merlex Auto Group from the people who know best. Life's too short, are keep it up and yours will. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Bought the car was clean everything was ready. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. Specialties: High End Used Car Sales. All Dealer Home Services must comply with state or local ordinances. It was not discussed. I returned home by my car. 8 years ago. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. The Merlex Auto Group Way. Cancellation and Refund Policy, Privacy Policy, and Dealer said they would call back when the car was back, and never called back. YOU HAVE BEEN WARNED! As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. I was contacted, via e-mail once, and once only!!!! After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Job. 1105 N Glebe Road, Arlington, VA 22201. View all hours. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. They are hard to deal with and VERY unprofessional!! The Purchase Documents set is thinner by 1/3. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Domain Created. February 2022 check engine light comes on again. Customer service horrible suppose to refund me for oil change haven't got back with me. I decided to go back and read some of the reviews more closely. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. You are absolutely right that we should have done a better job of following up with you properly. 5 hours later I received a random text from a different sales rep asking how my test drive went. This is the best way to manage and repair your business reputation. File your review. The owner Ray should NOT BE TRUSTED. https://www.merlexautogroup.com Safety status. All rights reserved. WARNING! Latest check. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Call no one call you back but before I bought car everybody from there company blowing my phone up. Horrible customer service. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Merlex needs to apply this principle!!!! Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Who is ED Magedson - Founder, Ripoff Report. She indicated she would get with him to check the status. It looked brand new being a used car and all of the customer service reps handled me very well. 2 DAYS AGO! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. DO NOT PURCHASE A CAR FROM HERE! strict standards for business conduct. We left negative reviews of our experience. (I checked it by calling to Arlington police department). BBB Business Profiles are subject to change at any time. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. I am a return customer and they as last time they treated my husband and I with s. Car dealership. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Get more reviews from your customers with Birdeye. Copyright 1997-2023, Ripoff Report. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. WOW that's great service, I expected a ride not to be taken for a ride. its only been two weeks and he has proof he put down what you asked for.". Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Corporate Advocacy Program: How to repair your business reputation. Anyone from afar could see that the reason they were doing this was because we left a negative review. Case Summary. Sales. The case status is Other. I contacted "Walter" who quickly asked "when can i come in? Clerks from Bank Ally call me every day. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! I called them. Merlex Auto Group. All rights reserved. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Ass Fks, Stay Away! Why Ripoff Report will not release author information! We DO NOT remove reports. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. This profile is powered by Birdeye. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. I could not eat, walk, think. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Was sold a car with a bad engine! This rating includes all dealership reviews, with more weight given to recent reviews. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Otherwise they will come to my home and make to me bad. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I visited Arlington Police Department. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. RUN. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Flew in two days later from Georgia. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble.