Free from UK landlines. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Looking for help placing an order? Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. There are lots of quick and easy options to manage your . That's why we've been named as a leading service provider by Gartner. This price does not include in-life modifications, upgrades, or moves on existing services. Contact BT Business. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. one. Try contacting support if you still can't New BTnet EAD customers only. You can do lots of things without picking up the phone. Search The Phone Book from BT to find contact details of businesses across the UK. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Hosting video calls. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Mobile costs may vary. It is chaired by the chief executive. Contact sales. Dont miss our hassle-free ways to help yourself. Website. Our great-value business broadband offers fast speeds and a reliable connection. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Our insights and events hub is your go-to destination for help and advice on the future of your business. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Our purpose is as simple as it is ambitious: we connect for good. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Choosing a BT phone number or contact method is important to get a better customer service experience. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Price subject to survey and location. Otherwise, please make sure you've got a business reference and try again. Read more about our network latency here. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Adjust your speeds to align with your needs: it's internet that grows with you. Lessons BT Business Teach Us If the system doesn't recognise what you've said, you will be able to choose from the options menu. Online, report a fault with your broadband, phone, or BT email. Our SME solutions are for you. Location. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. The quickest and easiest way to contact us. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. 08:00 - 18:00. Unfortunately, BT's phone system is not well designed. Make sure you're always connected with mobile, broadband, phone systems and more. I understand that any big company has large numbers of employees. Weve got your order request and will be in touch soon to complete your order. Get help for all your BT Business products and services. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. All prices exclude 20% VAT. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Set up and alter your Direct Debits. AGE UK LONDON Business Description. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Mobile costs may vary. Small and medium businesses Got up to 250 employees? Get a BT ultrafast fibre broadband deal today and bundle your TV. We only collect anonymous data. Discover solutions that are built for your business, whatever you do. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. track your order. Fix Problems and faults Contact Chat, phone, or email Contact us about. Has hybrid work affected my offices bandwidth needs. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. If you want to track a home order, click the button below. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. WhatsApp us, The quickest and easiest way to contact us. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Available 24/7Free from UK landlines. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Complete account control at your fingertips. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Our activities added 24bn to the UK economy. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. By phone 0800 800154. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Its quick, easy and available 24/7. Work faster, smarter, safer, and stay connected with your world. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? order and you'll shortly receive an email with an order number you can use to Sounds good doesnt it? Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Starts with two letters followed by six or seven alphanumeric. Download our Service Level Agreement to find out more. When you have team members working from different locations, a connection you can rely on is more important than ever. Cookies used for marketing and advertising purposes. If it's for your home account visit BT for the home. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Search The Phone Book from BT to find contact details of businesses across the UK. Tavis House London WC1H 9NA | 020 7820 6770 . Monday - Friday. Change your UK billing address. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Search The Phone Book from BT to find contact details of businesses across the UK. Try contacting support if you still can't track your order. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. When you run the tests online, well ask you simple questions, and let you know how well put things right. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. This is just a tiny fraction of the information contained on BT Business' contact page!
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